Feature · Translation

Intake form auto-translation

Patients fill intake in their language; the chart stays in the office language — both PDFs attach to the record.

Chinese, Spanish, and more for the patient; English (or your office language) for chart fields and invoices.

Dual attachments keep an audit-friendly thread without forcing interpreters for routine paperwork.

01 · Deep dive

What this feature actually is

Intake form auto-translation is a first-class surface in the HeyMed practice OS — the same place your calendar, CRM, messages, money desk, and agents live.

Patients fill intake in their language; the chart stays in the office language — both PDFs attach to the record.

Clinics adopt it to retire bolt-on tools that force staff to copy context between tabs. Every screenshot on this page uses fictional Lumen SAMPLE data — no real patient information on marketing surfaces.

HeyMed keeps brand and product language simple: agent, robot, or AI — never third-party model names in owner-facing UI.

02 · How it works

From ask to done — one loop

Built as a real surface in the practice OS — not a brochure paragraph.

01 · Office language firstForms, invoices, and chart defaults in the practice language.
02 · Patient choosesIntake UI in the language they prefer.
03 · Dual PDFsBoth versions attach; fields fill in office language.

03 · In the clinic

A day with Intake form auto-translation

How front desk, clinicians, and agents touch the same truth.

01
Office language first
Forms, invoices, and chart defaults in the practice language.
02
Patient chooses
Intake UI in the language they prefer.
03
Dual PDFs
Both versions attach; fields fill in office language.

04 · Product illustrations

See the surface

UX-style illustrations — fictional Lumen only. Each tile echoes the real product layout without photo screenshots.

Dual-language form — SAMPLE — **Dual-language form** Split intake UI — patient language + office language.

Language picker — SAMPLE — **Language picker** Locale sheet over the intake packet.

Dual PDFs — SAMPLE — **Dual PDFs** Both attachments on the same chart panel.

Patient language art — SAMPLE — **Patient language art** Comms that respect how patients prefer to read.

05 · What you get

Included with this building block

Lives in the same practice OS shell as schedule, CRM, and messaging
Peach clinical UI with a robot helper on the detail page
SAMPLE-safe demos with fictional Lumen data only
Designed for multi-specialty medical practices — not a dental-only sidecar
Works with waitlist → office onboarding when your clinic is ready

06 · Why clinics care

Robust, reliable, and in the same OS

Fewer interpreters for paperworkRoutine intake completes before arrival.
Audit-friendlyBoth PDFs stay on the patient thread.
International postureBuilt for multi-language clinics, not US-only.

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