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Feature · Documents

Patient document digitization

Scan paper packets, cards, and consents into the chart — searchable before the patient sits down.

Insurance cards and consents live on the visit thread, not a drawer of manila folders or a Drive folder named FINAL-v3.

Missing cards show up early so chair time is not spent hunting attachments.

Patient document digitization — SAMPLE

01 · Deep dive

What this feature actually is

Patient document digitization is a first-class surface in the HeyMed practice OS — the same place your calendar, CRM, messages, money desk, and agents live.

Scan paper packets, cards, and consents into the chart — searchable before the patient sits down.

Clinics adopt it to retire bolt-on tools that force staff to copy context between tabs. Every screenshot on this page uses fictional Lumen SAMPLE data — no real patient information on marketing surfaces.

HeyMed keeps brand and product language simple: agent, robot, or AI — never third-party model names in owner-facing UI.

02 · How it works

From ask to done — one loop

Built as a real surface in the practice OS — not a brochure paragraph.

03 · In the clinic

A day with Patient document digitization

How front desk, clinicians, and agents touch the same truth.

  1. 01
    Capture

    Phone or scanner into the visit packet.

  2. 02
    Attach

    Documents land on the patient / visit thread.

  3. 03
    Find later

    Searchable attachments — not a drawer of manila folders.

04 · Product illustrations

See the surface

UX-style illustrations — fictional Lumen only. Each tile echoes the real product layout without photo screenshots.

Documents library — SAMPLE
Documents library Illustrated file grid with upload dropzone.
Card capture — SAMPLE
Card capture Phone camera UX for insurance cards.
Viewer + search — SAMPLE
Viewer + search List + preview pane for chart attachments.
Desk ready — SAMPLE
Desk ready Packets ready before chair time.

05 · What you get

Included with this building block

06 · Why clinics care

Robust, reliable, and in the same OS

Ready to see the full platform?

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