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Sample · fictional Lumen Dental · South Lamar · Sally Nguyen · no real chart

Sample procedure report

What lands on the chart after a live visit

Same Sally Nguyen visit Susan heard in the chair. Press start and Sally walks you through each part out loud — the sticky-note scavenger hunts, the code you miss until month six, the checkout surprise — and how the packet fixes them so you can stay with patients and staff.

Hear the visit

Sally narrates in a calm ElevenLabs voice over a soft peach music bed. Mute anytime. Billing and insurance agents stay on the packet with your staff. SAMPLE data only — not a live claim.

Human staff with billing and insurance robots reviewing a visit together

Lumen Dental · South Lamar

Patient procedure report
Visit · Oct 6, 2026 Dr. Haider via HeyDental

01 · Visit header

Who, where, and which visit

No more pink-sticky scavenger hunts — was this Tuesday’s crown or Thursday’s filling? Office name first. Patient, provider, time, and payer chip in one place.

PatientSally Nguyen · DOB 03/14/1988
ProviderDr. Haider · Operatory 2
PayerDelta Dental PPO · Group Lumen Staff
VisitOct 6, 2026 · 10:20–10:48 AM

02 · Live transcription

Chairside talk, cleaned for the chart

No more replaying the visit on the drive home. Susan keeps the soccer / ice-cream banter out of the clinical note and captures the dictation in real time.

Raw (kept privately) “Sally, how's the week… ice cream after practice… Any zing on the upper left…”
Chart-ready transcript Tooth 14 · MOD composite. Recurrent caries at the distal margin into dentin, not pulp. Rubber dam. Lidocaine 2% with epi, 1.7 mL buccal. Selective etch, bond, shade A2. Contacts floss freely. Bite comfortable.

03 · Clinical procedure

Structured findings staff can trust

Not a novel-length note that still forgets the tooth number. Tooth, surfaces, diagnosis, materials, and outcome — ready for a quick skim and sign-off.

Tooth / surfaces14 · M-O-D
DiagnosisRecurrent caries at distal margin · dentin, not pulp
ProcedureRemove old restoration · conservative prep · incremental composite A2
OutcomeNo pulp exposure · occlusion adjusted · no complications

04 · Insurance codes

Licensed CDT mapped from the note

How many times have you missed a code — or grabbed the almost-right one — only to find out six months later? Codes come from the licensed catalog — never invented. Frequency and tooth rules travel with the line.

CDT Description Tooth Fee
D2392 Resin-based composite — two surfaces, posterior 14 $240
D0220 Intraoral — periapical first image (optional, not billed today) 14 —

05 · Eligibility lookup

Live payer check before checkout

Before the “annual max was gone in March” surprise at the desk. Susan hits eligibility while the rubber dam is still on — annual max, deductible, frequency, and estimated patient portion.

StatusEligible · frequency OK
Coverage80% after met deductible
Annual max remaining$140 of $2,000
Frequency rule1 restoration / tooth / 24 mo · last on #14 was 31 mo ago

06 · Estimate

Clear dollars for front desk and patient

No more awkward “so what do I owe?” pause while the portal spins. Estimate — not a final EOB — so checkout stays honest and calm.

Allowed / plan pays~$192 · Delta Dental
Patient portion~$48 today
Next hygieneTentative in 6 months on the schedule
Care notesFilling aftercare email + SMS queued

07 · Filed on the chart

One packet, one date — nothing overwrites last visit

No archaeology across tabs six months later. Raw transcript, coded note, eligibility, and estimate land on Oct 6, 2026. Older packets stay intact.

Added to Sally Nguyen’s record Completed MOD composite, tooth 14. No complications. Insurance estimate $48, eligible. Next cleaning in six months.

08 · Hours & money saved

What a backlog-heavy week looks like with this packet

Illustrative SAMPLE for a busy multi-chair practice clearing a large coding / claims backlog — not a guarantee. Numbers assume delayed notes, coding rework, and insurance frequency mistakes are the usual leaks.

14 hrs Staff time back each week — less after-hours charting and eligibility phone tag
$4,800 /mo recovered sooner from claim backlog that used to sit unsigned
$1,900 /mo avoided in coding mistakes, missing surfaces, and resubmits
$2,600 /mo from catching frequency / max insurance mistakes before submission

Together that’s about 56 staff hours and ~$9,300 a month of leakage the floor can see — because the procedure report finished in the chair, not in a Friday pile.

Join the waiting list Play Susan’s visit